Help & Advice
If you want help or advice on a particular problem or subject then please complete the details below and we will edeavour to help. Replies will be posted here but if you want a personal reply then please ensure that you enter a vaid email address at the end of your question.
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Question 10/09/09 | Mr B from Newcastle asks if we can trace his fathers grave and supply some pictures. |
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| Answer | Of course, we were able to trace the grave and pass on some pictures as well as a detailed report on it's condition. We charge just £20 for the first hours search and £10 for every subsequant hour. This particular grave was located in under one hour. |
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Question 14/11/09 | Mr A from Winchester asked if we can supply a grave vase. |
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| Answer | Unfortunately we can only supply these and other ancillary items as part of a tending or refurbishment visit. We suggest you try your local florist or stonemason or even a local funeral parlour. |
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Question 10/03/10 | Mr W asks when we will complete the relettering of his daughters grave. |
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| Answer | After one of the worst winters for years we were unable to carry out some work to graves and this included cleaning and relettering. As a result we have been left playing catch up but we can assure you that as soon as the weather improves we will complete the work. You do have the right to cancel this commission and recieve a full refund for this tranche of the work. Please do let us know if you want to cancel. |
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